1. Introduction

ACS Estratégica, registered under CNPJ 37.997.940/0001-07, is committed to protecting the privacy and personal data of its users. This Privacy Policy describes how we collect, use, store, and protect your information, in compliance with the Brazilian General Data Protection Law (LGPD – Law No. 13.709/2018). By using our website, you agree to the practices described in this policy.

2. Data Collected

We collect the following categories of personal data:

2.1 Data Provided by the User

• Full name
• Email address
• Phone number

This data is collected when you fill out contact forms, service requests, or other interactions on our website.

2.2 Browsing Data (Cookies)

We automatically collect information about your browsing activity through cookies and similar technologies, including:

• IP address
• Browser type
• Pages visited
• Time spent on the website
• Date and time of access

3. Purpose of Data Processing

We use your personal data for the following purposes:

• Processing orders and requests: To fulfill your service or information requests
• Communication: To respond to inquiries, send confirmations, and provide support
• Service improvement: To analyze website usage and enhance your experience
• Compliance with legal obligations: When required by law or regulation

4. Legal Basis for Processing

The processing of your personal data is carried out based on the following legal grounds as provided by the LGPD:

• Contract performance: When necessary to process your orders
• Consent: When you expressly authorize us
• Legitimate interest: For service improvement and website security
• Compliance with a legal obligation: When required by law

5. Data Sharing

ACS Estratégica does not share, sell, or rent your personal data to third parties. Your data is used exclusively for the purposes described in this policy. We may disclose information only in the following situations:

• When required by law, court order, or competent authority
• To protect our legal rights

6. Cookies

We use cookies to improve your browsing experience on our website. Cookies are small text files stored on your device that help us:

• Remember your preferences
• Analyze website traffic
• Improve functionality and performance

You can configure your browser to refuse cookies, but this may affect some features of the website.

7. Storage and Security

7.1 Retention Period

We retain your personal data for as long as necessary to fulfill the purposes for which it was collected, respecting the legal retention periods.

7.2 Security Measures

We implement appropriate technical and organizational measures to protect your data against unauthorized access, loss, destruction, or alteration, including:

• Encryption of sensitive data
• Restricted access control
• Security monitoring
• Regular backups

8. Your Rights

Under the LGPD, you have the following rights regarding your personal data:

• Confirmation and access: To know whether we process your data and to access it
• Correction: To request correction of incomplete, inaccurate, or outdated data
• Anonymization, blocking, or deletion: To request anonymization, blocking, or deletion of unnecessary or excessive data
• Portability: To request the transfer of data to another provider
• Deletion: To request deletion of data processed based on consent
• Information on sharing: To know which public and private entities we share data with
• Withdrawal of consent: To withdraw consent at any time

To exercise your rights, please contact us at: contato@acsestrategica

9. Data Protection Officer (DPO)

For matters related to personal data protection and to exercise your rights, please contact our Data Protection Officer: Email: contato@acsestrategica

10. Changes to This Policy

This Privacy Policy may be updated periodically. We recommend that you review it regularly. The date of the last update is indicated at the beginning of this document. Significant changes will be communicated through the website or by email, where applicable.

11. Governing Law and Jurisdiction

This Privacy Policy is governed by Brazilian law, especially the LGPD. Any disputes arising from this policy will be resolved in Brazilian courts.

12. Contact

For questions, suggestions, or requests related to this Privacy Policy: ACS Estratégica CNPJ: 37.997.940/0001-07 Email: contato@acsestrategica

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Consent By using our website and providing your personal data, you declare that you have read, understood, and agreed to the terms of this Privacy Policy.